Technical Writing

Effective user assistance is about so much more than reducing your support overheads. Professional documentation enhances the entire user experience, promotes your product, and demonstrates your commitment to your customers.

Documentation no longer means simply ensuring that your product is shipped with printed manuals. Today's range of online and web based publishing solutions should be exploited to ensure that increasingly I.T. literate users get the information they want, quickly, and in the most appropriate format.

In additional to creating hard-copy, electronic, and video-based instructional design, Ceditor can develop style guides, editorial standards and templates to promote consistency in multi-author environments.

  Sample project

View the Daden Datascape customer portal. This support resource was developed for a data visualisation application using Confluence (Wiki) .